Where the Custom Order is going to require additional labour above the physical picking and packaging; i.e. Product / Carton Labelling etc. and where that labour is expected to take more than one hour, we will provide an estimate for the work required and you'll be asked to to approve before we can progress with the order. Where additional work is not required, or where the additional work is expected to take less than one hour, you will not be asked to approve as this would unnecessarily slow down the process.